Author: Lucas Mclean
We pride ourselves on delivering exceptional customer service and prompt delivery. All our shipments are fully insured against loss or damage.
Please Note!! At Costumehut we are able to offer our customers some of the most competitive prices in australia. As a result we DO NOT offer express shipping. This allows us a specialised delivery sytem, obtaining the best possible savings and prices for you the consumer. Shipping in most cases arrives earlier than expected, however we ask that if you have a special date in mind you observe the expected delivery dates so as not to be dissapointed.
Yes, we can deliver to Post Office Boxes, but an additional fee of $10 will be charged - invoiced and payable before your item is delivered
For peak periods such as halloween, christmas and book week and for delivery outside metro areas please allow an additional buisness day as a safety buffer on your expected arrival date.
Tracking numbers are only available upon when the shipment reaches your localised depot. As a result any shipping information and tracking details will be recieved two to three days from the expected delivery date.
Your order will arrive 6 to 10 business days after payment has cleared. If your order has not arrived within 10 business days please contact us immediately and we will follow up with the shipping carrier for you.